Request received

Thank you — the desk is on it

Your message has reached the concierge. A duty manager reads every request personally and replies within the hour — usually much faster.

1

Your request lands on the duty concierge's screen — no queues, no bots.

2

You get a written answer from a named team member, with real options and times.

3

Quotes, bookings and reservations always arrive confirmed — nothing is left verbal.

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For anything time-critical — a same-night suite, a lost item, a table change — call the desk directly.

+61 8 7077 3588 Back to home