Services & signature experiences
Everything the house does — suites above the gaming floor, the private salon, dining, spa, transfers, events and the concierge programs in between.
All ten signature services
VIP Casino Suites
Tower suites with salon priority, butler and private check-in.
Private Gaming Salon
Invitation-only high-limit rooms with dedicated hosts.
Signature Fine Dining
Degustation counter, private dining room and the cellar pairing dinner.
Spa & Wellness Journeys
Thermal circuits, the salt cavern and after-hours private blocks.
Chauffeur & Luxury Transfers
Airport meets, heli transfers and a vintage fleet for the hills.
Weddings & Gala Events
The heritage ballroom for 480, plus terraces and private dining.
Casino Players Club
Four tiers joining room nights to gaming status and partner lounges.
Barossa Wine Expeditions
Chauffeured cellar-door days with our sommelier's private list.
Executive Boardrooms
Secure meeting suites with translation and catering tiers.
Romance & Celebration Concierge
Proposals, anniversaries and private evenings, discreetly staged.
Bespoke butler service
Every suite carries a named butler — trained to unpack, press, run baths, source impossible reservations and disappear when you want the room back.
"The mark of good service is that you notice it only in retrospect."
- Unpacking, pressing and shoe care
- Drawn baths timed to your return
- Last-minute tables and event seats
- Packing, courier and shipping desk
- Pre-arrival preference call, 72h out
Tell us before you land
Send your preferences 72 hours ahead and the room, pantry and itinerary are staged before check-in.
Send preferencesKids' academy & concierge
A proper junior program — botany walks, junior astronomy on the roof deck and sailing basics on the Torrens. No plastic ball pits, promise.
Qualified governesses
All carers hold education credentials and current clearances. Hourly, evening and full-day coverage available.
This week's program
Canine concierge
Dogs check in with their own welcome set — orthopaedic bed, engraved bowl and a hypoallergenic kitchen menu approved by our vet partner.
While you dine
Accredited sitters walk the riverside loop or sit suite-side — photo updates on request.
Included at check-in
- · Orthopaedic bouclé bed
- · Engraved feeding set
- · River-park walk map
- · Grooming spa on call
Coastal riding program
Dawn rides along the Glenelg foreshore and dressage lessons at our partner estate in the Adelaide Hills — horses, kit and transfers arranged by the desk.
Book an instructor
Foreshore dawn ride
90 min · experienced riders · $240
Hills dressage lesson
60 min private · all levels · $190
Estate picnic ride
Half day · lunch packed · $380
Fitness & athletic club
A training floor with force-plate analysis, reformer Pilates and cardio machines that face the river — open 24 hours for residents.
Fitbox bar
Protein blends, electrolytes and recovery shots mixed to order after every session.
Functional zone
Racks, sleds and open floor for coach-led work.
Reformer studio
Six beds, private and duet sessions.
River cardio deck
Treadmills and ergs facing the Torrens.
Elise Turner
Strength & conditioning
Marcus Lee
Pilates & mobility
Executive boardrooms
Six secure rooms on level three — hardened connectivity, screened options for sensitive sessions and an in-house translation bench.
Check availability
- Isolated network & secure comms
- Simultaneous translation
Catering tiers
Marina & private berth
Berthage for guest vessels at the Glenelg marina with shore-side service from the hotel — bunkering coordination, crew catering and a tender run on request.
Berth specifications
- Max LOA45 m
- Draft4.2 m
- Shore power125 A × 2
- Crew loungeYes, 24 h
Cabana hire
Full day · $180 incl. service
Water toys
SUPs, kayaks, snorkel sets
Beach shuttle
Hourly to Glenelg, guests free
Private beach club
A reserved stretch of Glenelg foreshore — striped cabanas, iced towels, and a water concierge who keeps the paddleboards ready and the rosé cold.
- Hourly shuttle from the lobby
- Chair-side dining from the beach kitchen
- Sunset spritz service at the flag
Fleet & transfers
A house fleet of long-wheelbase sedans and electric SUVs, plus helicopter transfers landing at the partner pad eight minutes out.
Heli transfer
Adelaide Airport in 6 minutes, Barossa in 18 — priced per flight, seats four.
Executive sedan
Airport · city · hourly hire
Electric SUV
Six seats · Barossa days
Meet at the aircraft door
VIP corridor, priority immigration lane and the car running cool at the kerb.
Asked about services
How bookings, timings and custom requests work across the house.
Full FAQNot sure where to start?
One message to the concierge and a single itinerary covers suites, tables, treatments and wheels.