+61 8 7077 3588 [email protected]
Festival Drive, Adelaide City Centre, Adelaide SA 5000, Australia Reception 24/7
Contacts

Contact the concierge desk

Suites, salon access, tables, treatments and transfers — one message reaches the right desk. Average reply time is under three minutes.

Desk online now Open 24 hours

Phone

+61 8 7077 3588
Reservations & concierge

Email

[email protected]
Replies within the hour

Desk hours

Reception 24/7
Casino 10:00–04:00 daily

Write to the Desk

Send a request

Tell us what you need — a room, a table, a car or something we haven't thought of yet.

Your privacy

Details go to the duty concierge only — never to a marketing list. See how we handle data on the privacy page.

Please enter your name.

Please enter a valid email address.

Please enter a contactable phone number.

Please pick a topic.

Please write at least a short note (10+ characters).

Please accept the privacy terms to continue.

Find Us

Festival Drive, Adelaide

Between the Festival Centre and the riverbank — walk from the city in minutes, or land at Adelaide Airport and take the fifteen-minute chauffeur run.

Getting here

  • Adelaide Airport — 15 min by car
  • Adelaide Railway Station — 4 min walk
  • Valet parking included for residents
Duty concierge
The High-Touch Desk

Direct concierge dialogue

Tonight's duty chief concierge is Amelie Roux — Les Clefs d'Or, twelve years on this desk, five languages.

EN · FR · DE · ZH · JA Replies in ~3 min

Fastest channels

In-page request form
+61 8 7077 3588
Unforgettable Moments

Romance & proposal desk

A confidential line to our romance designer — proposals on the roof deck, anniversaries in the conservatory, or a private dinner on a moored boat.

  • Candlelit conservatory dinner
  • Rooftop proposal at golden hour
  • Boat dinner on the Torrens
Candlelight Dinner Beach

Confidential chat

Proposals stay secret — the designer answers personally and nothing appears on shared folios.

Start planning
Leather & Ash

The cigar & digestif saloon

A ventilated cedar room of vintage humidors and rare armagnac — members and suite guests after 18:00, etiquette card at the door.

House etiquette

  • Members & residents only
  • Cedar storage lockers available
  • Quiet conversation rules
Cedar Humidor

Humidor highlights

Cohiba Siglo VI$95
Davidoff Aniversario No.1$72
Padron 1926 No.9$88
House robusto, rolled weekly$34
Championship Links

Golf & country club access

Preferred tee times at Adelaide's private clubs through our reciprocity arrangements — buggy, caddie and post-round lunch included.

Guest rates

18 holes, shared cart$220 pp
Caddie day+$140
Golf Course

Signature hole

The cliff-top par 3 — 165 m over the inlet.

Academy

PGA-coached private sessions from $160.

Retro Grand Touring

Classic car fleet

Sixties-era cabriolets for the Adelaide Hills loops — manual gearboxes, capped daily kilometres, and a route map marked with our favourite lookouts.

Pair with a wine day

1964 Roadster

$680/day

4-speed manual · 2 seats

1967 GT Coupé

$720/day

5-speed · full weather kit

Grand Tour route

210 km loop — Hills, coast, city

Contact Questions

Before you write

The four things people ask the desk most often.

The desk answers form requests in under an hour on average, usually much faster overnight for urgent travel changes. For anything time-critical, the phone line is instant.
For standard stays, the booking portal is faster. Use the form for suites with custom setups, salon access or anything the portal can't express.
Yes — ten rooms or more routes to the group desk with negotiated rates and a dedicated coordinator. Mention numbers in your message.
The desk serves anyone writing in — restaurant seats, transfers and event enquiries don't require a room key.